Come to the Coast for MORE.
FAQs
You have questions, we have answers. We have noted the most common member questions we receive.
Still looking for more info?
To get started, first determine your eligibility. You may qualify through one of our affiliated organizations listed on the Join/About tab of our website, or you can apply by making a $5 donation to the New Horizons Elementary School PTA during the new account process. Once you’ve confirmed eligibility, you can join online or visit any of our branch locations. When opening your account, please have an unexpired government‑issued photo ID available (a Florida driver’s license is preferred), along with your Social Security number. If you are joining through an affiliate, proof of eligibility such as a current pay stub or work badge will be required. A minimum opening deposit of $10 is also needed.
There is an initial minimum deposit of $5.00 to a share savings account required.
All funds on deposit with the credit union are insured up to $250,000 by the NCUA. Please review the NCUA Insured Funds brochure for more information on your coverage.
You must visit a branch and have the following information: Account Number, Routing Number, Name of Financial Institution and Address, Beneficiary’s Name or Company Name.
When using your debit card at an ATM for cash or to make purchases using your PIN (4-digit Personal Identification Number), you have 10 transactions, or $700, whichever is first met. When using your debit card to make purchases with your signature, you have 15 transactions or $2,000 whichever is met first. These limits are within a rolling 24-hour period while the system is online. Offline limits will differ.
Please contact us. We are available 24/7 via phone number 561-965-1000. Select opt 2 to speak to one of our debit card service members, where they will assist you with filing a dispute and ordering you a new card.
You can find member number on your account details page within our online banking platform.
You can apply at any time for a loan with Gold Coast. Once your loan is approved, we ask that you open a shared account with us to create your membership.
A stop payment can be placed at any time through our online banking system. Call our Member Connection Team at 561-965-1000 or visit any of our locations to complete.
Limited quantities of rolled coins (up to 15 rolls per member) are accepted in the lobby of our West Palm Beach, Royal Palm Beach and Belle Glade locations. We are unable to accept rolled coins in the drive-thru, as the canister system is manufactured to transport only lightweight paper transactions. Our Port St Lucie lobby has a machine to count & process loose coins. We no longer accept pennies at any of our locations.
