Working for Gold coast

Career Opportunities

Are you looking for a career where “People Helping People” is a top priority? Gold Coast is an equal opportunity employer of choice. We welcome all qualified candidates who want to join a progressive, member-focused team! We offer an employee-friendly work environment, rich with opportunities for growth and advancement.

We are looking for enthusiastic team players to fill our open positions below. If you would like to apply, please email hr@gcfcu.org.

Career Opportunities

Working at Gold Coast

Gold Coast employs a participative management style that provides the overall concepts that foster continuous improvement in our organization. The member is at the center of all our business activities and provides the basis for our planning and process improvements. By involving employees, in the form of teams and task forces, we will target and bring about improvements from within our organization.

Benefits offered to meet your needs:

  • Credit union membership

  • Health, dental and vision insurance

  • Short and long-term disability insurance

  • 401(k) plan

  • Paid time off: vacation, birthday, personal days, and sick leave

  • Tuition assistance

  • Employee assistance program

  • Recognition and awards

  • Credit union services at no charge: online bill paying, checking and more.

*Benefits may vary for part-time employees.

Gold Coast is a drug-free workplace (DFWP) and an equal opportunity employer (EOE). For more information regarding employment opportunities at Gold Coast, drop off your resume to the nearest branch or email it to hr@gcfcu.org.

Current openings

Career Opportunities

Member Service Representative

Non-Exempt

The Member Service Representative is responsible for providing professional based sales and superior service with a “we do more” attitude, in addition to cross selling financial services to existing and prospective members of the credit union for the purpose of branch growth with complete member satisfaction.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Give friendly, courteous service by providing information to current and potential members concerning membership eligibility, products and services including loan products and membership benefits.

  • Support the branch service initiatives with comprehensive knowledge of the credit union product benefits and values for the existing member base, as well as the development of new business.

  • Utilizing the relationship process, with effective and efficient communication, determine member needs, and open appropriate recommended accounts/services.

  • Have a conversation with the member when analyzing the credit report and discuss cross sell opportunities.

  • Ensure that members who utilize GCFCU online loan applications receive prompt efficient and high quality service.

  • Perform all operational duties assigned according to credit union policies and procedures with strict attention to accuracy, timeliness and efficiency. Process teller transactions. Ensure that all proper account disclosures and documents are provided.

  • Adherence to GCFCU policies and procedures as well as state and federal rules and regulations such as, BSA, Reg. CC, OFAC, TISA, Information Security etc.

  • Train and be able to perform satisfactorily in all branch functions.

  • Contribute to the attainment of the corporate vision.

Teller

Non-Exempt

Receives and pays out money and keeps records of money and negotiable instruments involved in financial transactions by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Present and maintain the highest level of member service.

  • Process teller transactions in a professional, efficient and accurate manner.

  • Receive and balance checks and verifying proper endorsement. Process checks through the Check 21 system. Balance cash drawer efficiently, accurately and within the established timelines.

  • Performs work processes, duties, and responsibilities with efficiency and accuracy for the following functions: Cash services following Federal Reserve guidelines, cash vault, CDM’s, night drop, and mail deposits. ATM replenishment, balancing and deposit reviews on Corporate One.

  • Maintain security equipment in accordance to the established schedule. Order and replenish supplies to ensure adequate amounts at all times.

  • Adherence to GCFCU and FCUSS (Shared Branch Acquirer) policy and procedure as well as state and federal laws and regulations, such as BSA, Reg. CC, OFAC, TISA, Information Security etc.